Air Conditioning FAQs

Q?Returns Policy
A.

For information on our returns policy and more on our terms and conditions please read T’s & C’s.

Q?Do you only offer service and maintenance for systems you have installed?
A.

Definitely not, we have a service plan for every system and are more than happy to look after systems that have not been installed by us. Chilly Heat run a promotion where we offer our industry leading comprehensive service plan including 21 point Air Conditioning service and offer you a 10% saving from your current Air Conditioning contractor. Put simply you save 10% and receive a host of fantastic benefits free of charge. Visit our Service and Maintenance page for further details

Q?Do your Air Conditioning systems come with manufactures warranties?
A.

The majority of Air Conditioning systems we offer do come with at least 12 months parts only warranty. This is normally subject to the system being part of a regular service plan. Please take a look at our service and maintenance section.

Q?Service and Maintenance
A.

Most units now come with a manufacturers’ warranty. In order to keep this warranty units need to be serviced and maintained. We offer various service and maintenance programs starting from as little as £79.00 per year, this includes Chilly Heats 21 Point comprehensive Service and a host of additional benefits. Please take a look at our service and maintenance section.

Q?Air Purification
A.

Air Conditioning systems have filters that can catch allergy causing mites, smoke particles, odors and other air born particles that cause hay-fever and other air based problems. Air Conditioning systems are proven to help Asthma suffers.

Q?What is Air Conditioning?
A.

Air Conditioning is a mechanical means of controlling the temperature within a space. Modern Air Conditioning systems offer heating and cooling, are aesthetically pleasing and also filter and purify air.

Q?Where can I use Air Conditioning units?
A.

We sell Air Conditioning systems for use in domestic premises, offices, shops, food processing areas, factories, computer rooms, restaurants and other commercial premises. The uses are limitless – we can find a solution to solve most problems.

Q?Do I need planning consent?
A.

It is very difficult for us to offer accurate advice on planning consent therefore we always recommend you talk with your local council who will be able to help you further.

Q?Do modern systems just cool?
A.

We only offer Heat Pump Air Conditioning systems that provide both heating and cooling.In fact the systems we offer are super-efficient and can heat a room for approximately 25% of the costs of more traditional means.

Q?How much does it cost?
A.

The purchase price of Air Conditioning is now more affordable – please contact us on 0800 9998881 for our laters Special Offers.

Q?How long does it take to install?
A.

In most circumstances, a single or twin split application can be installed in one day, with minimum disruption. Please see our Installation Page for more information.

Q?Where do you operate?
A.

Chilly Heat are a national Air Conditioning company and have the ability to offer our services anywhere in the UK.

Q?What are the benefits of Air Conditioning?
A.

The benefits of Air Conditioning are primarily to provide a comfortable environment at work or at home throughout the seasons, Spring, Summer, Autumn and Winter. As technology is advancing Air Conditioning systems now have many useful functions such as heating, cooling de-humidification and Air Purification. Simply set the temperature via the remote control and the unit will cool or heat as required automatically.